Partner Network
AQX may work with qualified partners for route support, technical input, or applicant coordination, while keeping expectations for evidence handling and buyer-facing communication clear.
Clear rules for applicants, certificate holders, buyers, and relying parties.
These pages are written to support practical use: what AQX expects, what the holder may claim, how concerns are handled, and what information should be sent when clarification is needed.
Defined role
Partners should understand whether they are supporting application preparation, technical review, route coordination, or customer communication.
No unsupported claims
Partners must not overstate accreditation, buyer acceptance, scope, validity, or certificate status.
Confidential handling
Client evidence and buyer documents must be handled only for the intended support or review purpose.
Escalation to AQX
Scope, status, complaint, appeal, misuse, or verification questions should be escalated to AQX when they affect a certificate record.
How AQX handles this governance topic.
Receive
Confirm the partner role before engaging with applicants or relying parties.
Classify
Use approved AQX wording for route, status, limitations, and verification references.
Review
Keep applicant evidence confidential and avoid unnecessary duplication.
Respond
Escalate uncertainty about buyer wording, route suitability, or certificate use.
Important note
Partner involvement should make the applicant pathway clearer, not create unsupported promises or confusing certificate claims.
For certificate-specific questions, include the holder name, certificate ID, scope wording, and the reason the record is being reviewed.
Submit Details